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Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing or using SP Asset Management System ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Service Description

SP Asset Management System is a cloud-based enterprise solution for managing estates, buildings, and assets. The Service includes:

  • Multi-estate asset management platform

  • Role-based access control and user management

  • Analytics, reporting, and audit trail features

  • Cloud hosting and data storage

  • Technical support and maintenance

Subscription and Billing

Pricing: Current pricing is displayed on our website and includes:

  • One-time setup fee of Rs. 50,000

  • Monthly subscription fee of Rs. 40,000 per company

  • First 2 months free trial period

Payment Terms:

  • Subscription fees are billed monthly in advance

  • All fees are in Sri Lankan Rupees (LKR)

  • Prices may be adjusted with 30 days' notice

  • Late payments may result in service suspension

User Accounts and Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized access

  • Ensuring your users comply with these Terms

  • Maintaining accurate and current account information

Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal or unauthorized purpose

  • Attempt to gain unauthorized access to the Service or related systems

  • Interfere with or disrupt the Service or servers

  • Upload malicious code, viruses, or harmful content

  • Reverse engineer, decompile, or disassemble the Service

  • Resell or redistribute the Service without authorization

Data Ownership and Usage

  • Your Data: You retain all rights to the data you input into the Service. We do not claim ownership of your data.

  • License to Us: You grant us a license to store, process, and display your data as necessary to provide the Service.

  • Data Export: You may export your data at any time in standard formats (CSV, PDF).

  • Data Deletion: Upon account termination, we will delete your data within 30 days unless legally required to retain it.

Service Availability and Support

  • Uptime: We strive for 99.9% uptime but do not guarantee uninterrupted service.

  • Maintenance: We may perform scheduled maintenance with advance notice.

  • Support: Technical support is available via email and phone during business hours.

  • Updates: We regularly release updates and improvements at no additional cost.

Intellectual Property

The Service, including its original content, features, and functionality, is owned by S Plus Solutions and is protected by international copyright, trademark, and other intellectual property laws.

Termination

By You: You may cancel your subscription at any time with 30 days' notice.

By Us: We may terminate or suspend your account immediately if you:

  • Violate these Terms

  • Fail to pay subscription fees

  • Engage in fraudulent or illegal activities

Limitation of Liability

To the maximum extent permitted by law, S Plus Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from your use or inability to use the Service.

Warranty Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free or uninterrupted.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms, please contact us:

  • Contact Form: Visit our contact page to send us a message

  • Phone: +94 728 700 026